For Immediate Release

BAKERSFIELD, Calif., August 24, 2011 – CharTec, the SMB channel’s leading “Hardware as a Service” (HaaS)/sales training provider, today announced the latest version of its industry-leading backup and disaster recovery solution featuring improved restore times, reporting functionality and offsite transfers to help enable MSPs with the ability to deliver more rapid, reliable recovery of clients’ computing environments.

Version 2 of the CharTec BDR (Backup Disaster Recovery) appliance provides a stronger product offering for MSPs to protect their client’s data through a reliable, easy-to-use solution that allows resellers to take advantage of improved virtualization and cloud features. Built upon the success of the original BDR appliance, CharTec’s latest offering further fortifies the continuity of end users’ business-critical infrastructures by ensuring maximum uptime through real-time onsite data protection as well as fortified offsite backups.

“With the BDR appliance, CharTec has provided us with a solution that helps us deliver more efficient, reliable and higher-quality IT to customers looking for a better way to protect their data,” said John Pyron of IBNS Inc. “CharTec is continually improving their product offerings to ensure that we have access to the latest technologies available on the market today. By enhancing what was already a solid backup and recovery solution, they help us eliminate client risk and downtime while helping us grow recurring revenue and increase profits.”

The CharTec BDR appliance leverages the disaster recovery and business continuity strengths of StorageCraft’s Image Manager Enterprise by using the Head Start Restore feature, which greatly improves virtualization times and dramatically shrinks the time needed for system recovery by restoring most servers in 30 minutes or less. Utilizing the latest StorageCraft release of 4.1.5 allows MSPs to backup their clients’ systems and data on Windows servers and recover it to any kind of environment – a virtual machine, physical hardware or to the cloud.

A newly designed partner portal provides increased functionality, improved partner satisfaction, and is brandable with the partners logo. An RMM agent enables the CharTec BDR appliance to deliver rapid and reliable restore of any backup image remotely at any time. Reporting functionality on the portal allows partners to see detailed information about their backups and virtualization and will allow them to show their clients a detailed report on the status of their BDR.

An upgrade to the latest Doyenz offsite agent improves offsite transfer from the previous BDR release. Data is automatically stored and sent offsite with cloud virtualization included in all BDRs in the event of total site loss. These innovative new service offerings help MSPs gain a competitive advantage while realizing better ROI with high-margin recurring revenue.

“Innovative product offerings are a hallmark of CharTec and with the latest release of our BDR appliance, we remain ahead of the curve in providing partners with the means to offer clients the ultimate business continuity in the market,” said Alex Rogers, CharTec’s CEO. “By providing a stronger product offering, we help strengthen the relationship between MSPs and clients by ensuring that data is fully backed up and available in times of disaster. CharTec BDR remains the best solution in the SMB channel today.”

CharTec is making these improvements available to existing BDR’s previously deployed for no out of pocket expense to CharTec Partners. Unlike other vendors in the industry, CharTec deployment teams will log in and complete the software upgrades for partners with the intent of eliminating the complexity and time needed to process the upgrade by the Partner. CharTec will schedule these upgrades in roll out phases and contact partners to notify them of scheduled upgrade times. CharTec will also notify partners via email 24 hours before beginning the upgrade process.

CharTec also offers industry thought leading their “Trade In and Trade Up” program, allowing partners to stay in line with technology advances and keep up with internal client growth. The program was created to assist Partners with clients who have outgrown their current BDR appliance. CharTec Partners can upgrade to a new larger appliance under the terms of a new agreement and return the previous device to CharTec or defer payment on the previous BDR appliance for two months to be given time to redeploy to another client.

Additional information about the CharTec BDR and becoming a CharTec Partner is available online at

Follow CharTec

About CharTec

CharTec is the SMB channel’s leading provider of Hardware as a Service and MSP sales training. We have designed and built the largest MSP Training Facility in North America, a 20,000sf building where Partners can receive sales and technical training as well as experience nearly every key component of what MSP’s can include in their offerings in a live environment: HaaS – BDR – Tele-presence – Digital Signage – Mobile Computing – Email, Network, Internet and IP Security – Engineer Consulting and Training – Help Desk and NOC Services – RMM Solutions

With CharTec, hardware is no longer obstacle. Our HaaS program allows Partners to acquire workstations, servers, firewalls, even 24×7 helpdesk all at no upfront cost to you or your client. We even private label hardware and provide an award winning tool that allows you to price your offering in 5 minutes or less.

CharTec was voted one of the Best Channel Vendor and Best Channel Products in 2011 by Business Solutions Magazine, received three Channel Insider Bull’s Eye Awards and a Best Hardware Product Award from CompTIA in 201, and remains part of the Inc. 500/5000 companies. Our products and trainings are created, developed, and tested for MSP’s by a Master MSP practice.

CharTec is headquartered in Bakersfield, CA. For more information please visit

All product and company names herein may be trademarks of their respective owners.

Scott Kline
JPR Communications
Skype: jpscott