What is HaaS?

HaaS is a CharTec program designed to provide high-quality equipment to your clients without any upfront payment. Because of this, you can build up your MRR, provide the best solutions, and maintain flat-rate agreements.

Am I renting, leasing, or what?

HaaS is most closely associated with leasing.

What happens if I want to cancel my agreement before it’s over?

There will be a termination fee, and you will have the option to buy the equipment and purchase your own MS licensing.

How long do agreements run for?

The minimum agreement term is 36 months, but we will continue to support you after the agreement has ended. To stop receiving support and paying for our services, you must opt out.

How does setup work?

CharTec sets up all equipment to your specifications. We will burn-in, patch, and white label units on your behalf.

How long does it take to receive a new order?

Depending on what you’re ordering, most orders are received within 4 to 15 business days.

What if a part needs to be replaced?

We will supply parts according to our No-Questions-Asked RMA Policy, and most parts are received within three business days.