December 9-10 • BAKERSFIELD, CA
Come Inside a Multimillion-Dollar MSP. See What Yours Is Missing.
Two days. Real departments. Real people. Real answers.
Walk through a working MSP, see how its sales, service, operations, and leadership teams actually run, and compare what you're doing to what's working.
Find the gaps. Take home ideas you can put to work in your own MSP.
December 9–10, 2026 | Bakersfield, CA
See What's Inside Academy
Leadership
Sales
Service
Marketing
Operations
Built Inside a Real Operating MSP
What You'll Experience
Learn.
Hands-on sessions with MSP operators.
See.
Go inside the departments and systems behind the business.
Execute.
Work through what you'll take back to your MSP.
See How a 30+ Year Multimillion-Dollar MSP Actually Runs.
What does it take to keep an MSP growing without everything depending on the owner?
Step inside ARRC Technology and see how its people, processes, and systems work together. Compare what you see to your own business, and find out where your biggest opportunities might be.
30+
Years Operating an MSP
Since 2009
Helping MSPs Grow
100%
Real-World Systems
What If Your Biggest Competitor Let You Inside?
Not for a polished tour. Not to show you what looks good.
What if you could walk through their departments, talk to their team, see how they operate, and ask the questions competitors normally wouldn't answer?
At CharTec Academy, you can.
SALES + MARKETING
See how we actually sell
Dig into the campaigns we're running
Ask the team what's working
SERVICE + OPERATIONS
Walk into our NOC and Help Desk
See how we handle tickets
Talk to the people actually doing it
THE STUFF NOBODY TALKS ABOUT
Finance and accounting
HR, logistics and warehouse
All the boring stuff that has to work
We're not hiding the ugly stuff either.
The wins. The mistakes. The things we'd do differently.
GET MY TICKET · $199 →
We've spent decades building an MSP, and we've made plenty of mistakes along the way.
At Academy, you'll hear what worked, what didn't, and what we learned.
More importantly, you'll have the opportunity to ask questions about the challenges you're facing in your own MSP.
Don't just take notes. Work through real challenges and leave knowing what you'll execute in your MSP.
Two Rooms. Two Paths. One Academy Experience.
Whether you're trying to bring in more business or run the business you already have, Academy gives you a place to focus.
Room A
Growth & Revenue
Get into the challenges behind pipeline, sales execution, marketing, and turning opportunities into revenue.
Room B
Leadership & Execution
Look at the systems, people, accountability, and operational decisions that determine how well your MSP performs.
Choose the sessions that address what your business needs most.
Tired of Hearing How Other MSPs Run Their Business?
Come see one for yourself.
Anyone can tell you how to grow an MSP. It's different when you can walk through the departments, meet the people doing the work, and ask how the business actually operates.
See it firsthand. Ask the hard questions. Decide what makes sense for yours.
Traditional Event
Listen to presentations
Take notes
Go home with ideas.
CharTec Academy
Watch a real MSP operate
Ask questions while it's happening
Leave with systems you can implement.
Your MSP
Apply what fits your business
Build your own processes
Return with an implementation plan.
Build the MSP You Want to Run.
You've seen what Academy offers. Now imagine what you could bring back to your own MSP.
Two days to ask questions, challenge how you're doing things, and identify what needs to change before 2027.
December 9–10 | Bakersfield, California
Your Academy Ticket: $199
The question is whether you're building it intentionally or simply reacting to whatever comes next.
Academy gives you the systems, strategies, and perspective to lead that change with confidence.
Choose the registration option that best fits your organization.
INCLUDED WITH MEMBERSHIP
Member Registration
Already a CharTec Member? Your Academy registration is included with your membership. Reserve your seat below.
Member Registration
PUBLIC REGISTRATION
MSP Registration
Attending Academy for the first time? Complete your paid registration below and secure your seat.
Guest Registration
Already a CharTec member? Member Registration
Not sure which option applies to you? Contact us and we'll help you choose the right registration path.
Looking for advanced operational coaching?
Explore the Operations Leadership Summit during registration.
Academy is intentionally limited to maintain a hands-on learning experience inside a real operating MSP. Once this session reaches capacity, registration closes.
Register for CharTec Academy Below
Bringing your team?
Add multiple seats during checkout.
Want to come in a day early? You can add the Microsoft Copilot for MSPs Pre-Day Workshop during checkout.
Or spend two days seeing it for yourself.
BACK TO TOP
Already a CharTec member?
Use Member Registration →
Secure Your Seat at the Academy Registration $199
Choose the registration option that best fits your organization.
INCLUDED WITH MEMBERSHIP
Member Registration
Already a CharTec Member? Your Academy registration is included with your membership. Reserve your seat below.
Member Registration
PUBLIC REGISTRATION
MSP Registration
Attending Academy for the first time? Complete your paid registration below and secure your seat.
Guest Registration
Already a CharTec member? Member Registration
Not sure which option applies to you? Contact us and we'll help you choose the right registration path.
Looking for advanced operational coaching?
Explore the Operations Leadership Summit during registration.
Academy is intentionally limited to maintain a hands-on learning experience inside a real operating MSP. Once this session reaches capacity, registration closes.
Register below. You'll also have the option to add the Microsoft Copilot Pre-Day Workshop during checkout.
Or spend two days seeing it for yourself.
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Don't Take Our Word for It.
Hear what MSP owners had to say after spending two days inside Academy.
Sales Growth
“Seeing the sales process that was presented at Academy got me even more interested. We closed a fully managed services contract that included a server, BDR, and 8 workstations using CharTec's sales process presented at Academy.”
John D.
Pileus Technologies
Recurring Revenue
“We closed two HaaS agreements this month and expect two more next month. If you haven't experienced the CharTec way, get yourself to Academy.”
Michael L.
Deeptree
Business Transformation
“When I joined CharTec, we were at zero dollars in recurring managed services. Today we've surpassed $100,000 in monthly recurring revenue. Follow the system. It works.”
Joshua B.
MSP Owner
Academy isn't about what you learn in the room.
It's about what changes in your business when you get home.
GET MY TICKET - $199
Join the next group of MSP leaders building more profitable, scalable businesses.
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Monique Rogers
CXO and Co-Founder, CharTec
Dr. Monique Rogers is a visionary leader, lifelong learner, and passionate advocate for holistic well-being and empowerment. As the Co-Founder of ARRC Technology and CharTec, Dr. Rogers has not only built transformative businesses but has also embodied the power of purpose, resilience, and intention in every aspect of her journey.
Her academic foundation is rooted in a Bachelor's degree in Communications with a focus on Business Administration and Marketing from CSUB, a Master’s in Industrial and Organizational Psychology from Walden University, and a Doctorate of Education from USC, where her groundbreaking dissertation, "Negotiation Strategies for Women Impacting the Gender Earnings Gap at Midlife," highlights her commitment to creating equitable pathways for women. She has further honed her wisdom through the Harvard University Program on Negotiation and is currently pursuing a Master's in Law at USC Gould School of Law, embracing continuous growth as a way of life.
Dr. Rogers' professional journey began with a bold vision: transforming a two-person technology repair start-up into ARRC Enterprises, Inc., a thriving managed technology services company and five-time INC 5000 honoree. Alongside its sister company, CharTec, which empowers and educates technology leaders globally, ARRC continues to be a pillar of innovation and service in Kern County after 32 years.
Beyond her professional accomplishments, Dr. Rogers embraces her role as a mother, nurturing two grown young adults, and the loving caretaker of her two rescue dogs. Her spirit of service extends into her personal life, where she finds balance and inner peace through teaching yoga. Grounded in mindfulness, movement, and intention, she inspires others to cultivate harmony in their personal and professional lives.
A recipient of the prestigious CSUB Hall of Fame Alumni Award, Dr. Rogers exemplifies that true success is about aligning ambition with authenticity, heart, and purpose. Her life's work is a testament to the transformative power of perseverance, compassion, and service. Whether she is leading innovative businesses, empowering women, or guiding others toward inner peace through yoga, Dr. Rogers is a radiant force for positive change, reminding us all that wholeness, happiness, and growth begin from within.
Alex Rogers
CEO, CharTec
Alex Rogers is the founder and CEO of CharTec, the channel’s leading provider of total business consulting and training in sales, operations, marketing, finance/accounting and HR. Rogers has successfully helped to transform over 1,200 MSPs and IT Service providers across the globe since launching the company in 2009. A revolutionary thinker and Master IT sales expert, Alex consistently fills seats at any event for his stirring trainings on sales strategies and tactics that completely turn around close ratios and build multi-million dollar businesses.
Before CharTec, Alex saw what the channel was missing: someone that could teach people how to really sell managed services. Using his experience as CEO of multi-million dollar MSP, ARRC Technology, the award-winning practice he founded in 1992 with a $300 investment, he developed CharTec to assist IT service providers with providing and selling equipment under the HaaS model. Since then, CharTec has grown to be the largest MSP training facility in North America focusing on sales, marketing, operations, and culture. Alex has been recognized in the industry as a three time CRN Channel Chief, the Best Breakout at IT Nation, and Bull’s Eye’s Innovator of the Year.
A rapidly growing and acclaimed solution provider in the channel, CharTec is continually recognized for its innovation and has achieved numerous accomplishments since its inception such as two Best Channel Program awards at IT Nation, Best Revenue Generator at IT Nation, Best in Show at IT Nation, Inc. 500/5000 Fastest Growing Private Companies in America, MSPMentor Top 100 MSPs in North America, Bull’s Eye’s Master MSP, Best Channel Program by ASCII, a Best Channel Vendor and “Best Channel Product” by Business Solutions Magazine.
A father of two and avid hunter and fisherman, Alex takes great pride in being a cornerstone of the local business community while providing valuable employment and growth opportunities in a region stricken with double-digit unemployment.
