
Are you offering the right Managed Service solutions?
Marketing SuganoShare
As an MSP, your offerings are critical when offering the right Managed Service solutions. You should be more obsessive about the services you give to your potential clients.
Do you know what offerings your clients are looking for? What services do you currently provide? Consider this on a broad scale rather than focusing exclusively on the details. Perhaps you've achieved platinum, gold, or silver status. Numerous MSPs employ a tiered strategy, which has several advantages.
Our MSP, ARRC Technology, began with numerous products and included tiered break/fix services. According to Nick, Director of Sales at CharTec, ARRC’s Salespeople would do anything just to close a deal. It was the "Wild West," and no one knew how to sell Managed Services.
And, while there is nothing wrong with giving consumers what they want, there are a few reasons why supplying customized packages and one-off services to individual clients will ultimately backfire against you. It’s a fine line between keeping things simple and easy to understand while showcasing the latest technology. Below are things to consider when offering the right Managed Service solutions