Why Learn From CharTec?
For more than 30 years, we've built and operated a successful MSP. Since 2009, we've helped MSP owners improve their sales, marketing, leadership, operations, and business strategy through Academy. Every system you'll see is actively used inside our own business. Not created for a presentation.
Unlike traditional conferences, Academy takes place inside our own operating Managed Service Provider.
Every campaign, sales process, leadership meeting, AI workflow, operational system, and service process you'll experience is something we actively use.
Not a hypothetical example built for a presentation.
You won't spend two days listening to theory. You'll spend two days seeing how a successful MSP actually operates.
30+
Years Building & Operating an MSP
Since 2009
Helping Thousands of MSPs Grow Since
100%
Real Business Systems
Stop Listening to How Other MSPs Think You Should Run Your Business.
Come see how one actually does it.
How much easier would implementation be if you could actually see it before trying to build it yourself?
There are plenty of places to learn new ideas. Academy is different because you'll see those ideas working inside a real MSP.
✓ Sit in on meetings.
✓ Watch live discussions.
✓ Ask questions while work is happening.
✓ See the systems behind the business.
Then leave knowing exactly how to apply them inside your own MSP.
Traditional Event
Listen to presentations
Take notes
Go home with ideas.
CharTec Academy
Watch a real MSP operate
Ask questions while it's happening
Leave with systems you can implement.
Your MSP
Apply what fits your business
Build your own processes
Return with an implementation plan.
Learn How Every Department Works Together.
Sales • Marketing • Operations • Leadership • AI • Profitability
No department succeeds on its own. Academy shows you how every part of the business works together inside a real MSP.
You won't spend two days listening to theory.
You'll watch real examples, ask questions, and leave with practical systems you can apply immediately.
Because learning only matters if you can use it on Monday morning.
New for This Academy
Exclusive Pre-Day Workshop
Microsoft Copilot for MSPs Workshop
Monday, October 6 • 1:00 PM – 5:00 PM PST
Available exclusively to Academy attendees.
AI isn't coming. It's already here.
Learn how to package, position, and deliver Microsoft Copilot as a profitable service your clients will actually buy.
Built in partnership with Microsoft and D&H, this hands-on workshop gives you practical strategies you can implement immediately.
If one of your clients asked about Microsoft Copilot tomorrow, would your team know exactly what to recommend?
Developed in partnership with Microsoft and D&H Distributing
Microsoft Copilot Workshop
Sales
Why do prospects disappear after the proposal?
Improve discovery, communicate value, handle objections, and build a process your whole team can follow.
Marketing
Why isn't my marketing creating enough qualified conversations?
See how campaigns, email, SEO, paid ads, social, webinars, and AI work together to build pipeline.
AI
Everyone's talking about AI. We'll show you where it actually belongs.
Practical AI across sales, marketing, documentation, leadership, and service delivery.
Exclusive Microsoft Copilot Workshop available before Academy begins.
Operations
Why does the business still depend on me?
Stronger processes, documentation, accountability, and service delivery systems.
Leadership
How do I stop being the bottleneck?
How MSP leaders build accountability, coach managers, and create a business not dependent on one person.
Profitability
Where does long-term growth really come from?
Pricing, recurring revenue, HaaS, operational efficiency, and stronger client conversations.
You won't leave with more notes. You'll leave with a clearer plan.
If your team implemented just one new system from each of these areas, what would your business look like six months from now?
See every session, workshop, and hands-on training experience included with Academy.
LIMITED TO A SMALL GROUP OF SERVICE LEADERS
Exclusive Operations Leadership Summit
Academy gives your entire team the complete MSP growth experience.
The Operations Leadership Summit is a facilitated working session designed exclusively for MSP service leaders who want to solve real operational challenges—not just discuss them.
Bring your toughest operational challenges.
Work through service delivery, documentation, dispatch, accountability, workflow design, performance compensation, and team management alongside CharTec's leadership team and a small group of experienced MSP operators.
This is a collaborative working session where real businesses solve real problems together.
You'll leave with practical solutions, implementation ideas, and proven systems you can put to work immediately.
Explore the Operations Leadership Summit
Academy Was Built for MSP Leaders Ready to Build a Better Business.
Academy isn't about learning another sales script or leaving with a notebook full of ideas.
It's about stepping away from the day-to-day long enough to identify what's working, what's holding your business back, and what needs to change.
Then returning with a plan your team can actually execute.
If your MSP looked exactly the same one year from today, would you be happy with where it is?
Academy is a good fit if...
Your referrals have slowed down.
You're getting marketing activity, but not enough qualified opportunities.
Sales feels different depending on who's selling.
Your team still depends on you to solve too many problems.
You're interested in AI but don't know where it fits.
You want more consistency across your business.
You're looking for practical ideas you can actually implement.
You're ready to work on the business - not just in it.
This Isn't Two Days of Sitting and Listening.
It's Two Days Inside the Business.
You'll move between live instruction, real examples, group discussion, and behind-the-scenes access to a working MSP.
EXCLUSIVE PRE-DAY WORKSHOP
Microsoft Copilot for MSPs Workshop
Monday, October 6 • 1:00 PM – 5:00 PM PST
Learn how to package, price, position, and deliver Microsoft Copilot as a profitable service your clients will actually buy.
Microsoft Copilot for MSPs Workshop
Two Rooms. Two Paths. One Complete Academy Experience.
Every Academy session gives you a choice.
Choose the room that best matches your role, your current business challenges, and what you want to improve most.
No matter which room you choose, you're still part of one complete Academy experience.
Room A
Growth & Revenue
Sales, marketing, AI, client conversations, revenue strategy, and business development.
Room B
Leadership & Execution
Leadership, service delivery, team accountability, documentation, workflows, implementation, and building repeatable business systems.
Your business doesn't operate in silos.
Neither does Academy.
Every session is designed to help you connect strategy, execution, leadership, and growth so your entire team leaves aligned.
Walk Through Every Department
Observe Real Team Meetings
See Live Sales Conversations
Learn Marketing Systems That Generate Opportunities
Experience Service Delivery Behind the Scenes
Discover AI in Everyday Operations
Ask Questions While Work Is Happening
Leave With Practical Ideas You Can Implement
Why Academy?
Step Inside a Real MSP
This isn't a staged demonstration.
You'll walk through the departments, meet the people, observe the systems, and see how every part of the business works together.
It's an experience very few MSP owners ever get to have.
The Best People to Tell You About Academy Aren't Us.
They're the MSP leaders who implemented what they learned and saw real results.
What would one breakthrough be worth to your business over the next twelve months?
Every MSP arrives with different goals.
Some want more qualified opportunities. Others want stronger leadership, better systems, or a more profitable business.
The common thread? They left with practical ideas they could implement immediately.
We Didn't Need More Ideas. We Needed A Better System.
Hear how Academy changed the way this MSP sells, markets, leads, and grows.
Sales Growth
“My first deal after Sales Lab was $1,800 a month for 36 months. About six months later, we closed a $40,000 per month HaaS agreement. That changed the trajectory of our business.”
Ashley
MSP Owner
Recurring Revenue
“We closed two HaaS agreements this month and expect two more next month. If you haven't experienced the CharTec way, get yourself to Academy.”
Michael L.
Deeptree
Business Transformation
“When I joined CharTec, we were at zero dollars in recurring managed services. Today we've surpassed $100,000 in monthly recurring revenue. Follow the system. It works.”
Joshua Boyd
MSP Owner
1000+
MSP owners trained through CharTec
2 Days
That can change how you lead your business
The value of Academy isn't what you learn while you're here. It's what changes after you get home.
The real value of Academy isn't measured when the sessions end.
It's measured in the conversations you have, the decisions you make, the systems you improve, and the confidence you gain to lead your business differently.
Secure Your Seat
Join the next group of MSP leaders building more profitable, scalable businesses.
Build the MSP You Want to Run.
Every MSP changes over time.
The question is whether you're building it intentionally—or simply reacting to whatever comes next.
Academy gives you the systems, strategies, and perspective to lead that change with confidence.
Secure Your Seat at the Next CharTec Academy
Choose the registration option that best fits your organization.
INCLUDED WITH MEMBERSHIP
Member Registration
Already a CharTec Member? Your Academy registration is included with your membership. Reserve your seat below.
Member Registration
PUBLIC REGISTRATION
MSP Registration
Attending Academy for the first time? Complete your paid registration below and secure your seat.
Guest Registration
Not sure which option applies to you? Contact us and we'll help you choose the right registration path.
Looking for advanced operational coaching?
Explore the Operations Leadership Summit during registration.
Academy is intentionally limited to maintain a hands-on learning experience inside a real operating MSP. Once this session reaches capacity, registration closes.
You can keep wondering how high-performing MSPs do it...
Or spend two days seeing it for yourself.
BACK TO TOP
Monique Rogers
CXO and Co-Founder, CharTec
Dr. Monique Rogers is a visionary leader, lifelong learner, and passionate advocate for holistic well-being and empowerment. As the Co-Founder of ARRC Technology and CharTec, Dr. Rogers has not only built transformative businesses but has also embodied the power of purpose, resilience, and intention in every aspect of her journey.
Her academic foundation is rooted in a Bachelor's degree in Communications with a focus on Business Administration and Marketing from CSUB, a Master’s in Industrial and Organizational Psychology from Walden University, and a Doctorate of Education from USC, where her groundbreaking dissertation, "Negotiation Strategies for Women Impacting the Gender Earnings Gap at Midlife," highlights her commitment to creating equitable pathways for women. She has further honed her wisdom through the Harvard University Program on Negotiation and is currently pursuing a Master's in Law at USC Gould School of Law, embracing continuous growth as a way of life.
Dr. Rogers' professional journey began with a bold vision: transforming a two-person technology repair start-up into ARRC Enterprises, Inc., a thriving managed technology services company and five-time INC 5000 honoree. Alongside its sister company, CharTec, which empowers and educates technology leaders globally, ARRC continues to be a pillar of innovation and service in Kern County after 32 years.
Beyond her professional accomplishments, Dr. Rogers embraces her role as a mother, nurturing two grown young adults, and the loving caretaker of her two rescue dogs. Her spirit of service extends into her personal life, where she finds balance and inner peace through teaching yoga. Grounded in mindfulness, movement, and intention, she inspires others to cultivate harmony in their personal and professional lives.
A recipient of the prestigious CSUB Hall of Fame Alumni Award, Dr. Rogers exemplifies that true success is about aligning ambition with authenticity, heart, and purpose. Her life's work is a testament to the transformative power of perseverance, compassion, and service. Whether she is leading innovative businesses, empowering women, or guiding others toward inner peace through yoga, Dr. Rogers is a radiant force for positive change, reminding us all that wholeness, happiness, and growth begin from within.
Alex Rogers
CEO, CharTec
Alex Rogers is the founder and CEO of CharTec, the channel’s leading provider of total business consulting and training in sales, operations, marketing, finance/accounting and HR. Rogers has successfully helped to transform over 1,200 MSPs and IT Service providers across the globe since launching the company in 2009. A revolutionary thinker and Master IT sales expert, Alex consistently fills seats at any event for his stirring trainings on sales strategies and tactics that completely turn around close ratios and build multi-million dollar businesses.
Before CharTec, Alex saw what the channel was missing: someone that could teach people how to really sell managed services. Using his experience as CEO of multi-million dollar MSP, ARRC Technology, the award-winning practice he founded in 1992 with a $300 investment, he developed CharTec to assist IT service providers with providing and selling equipment under the HaaS model. Since then, CharTec has grown to be the largest MSP training facility in North America focusing on sales, marketing, operations, and culture. Alex has been recognized in the industry as a three time CRN Channel Chief, the Best Breakout at IT Nation, and Bull’s Eye’s Innovator of the Year.
A rapidly growing and acclaimed solution provider in the channel, CharTec is continually recognized for its innovation and has achieved numerous accomplishments since its inception such as two Best Channel Program awards at IT Nation, Best Revenue Generator at IT Nation, Best in Show at IT Nation, Inc. 500/5000 Fastest Growing Private Companies in America, MSPMentor Top 100 MSPs in North America, Bull’s Eye’s Master MSP, Best Channel Program by ASCII, a Best Channel Vendor and “Best Channel Product” by Business Solutions Magazine.
A father of two and avid hunter and fisherman, Alex takes great pride in being a cornerstone of the local business community while providing valuable employment and growth opportunities in a region stricken with double-digit unemployment.
