You may not have considered this, but you can change the way your customers interact with you. No IT provider wants to be pestered by every little thing that their clients can think up. You don't want clients or your techs calling you when they need a basic update, or to ask you what the [...]
PC World was kind enough to offer a nice list of bad habits we folks in the tech world are often guilty of. When it comes to bad habits, I've usually got most of them, but in this case I'm proud to say that when it came to the section about email etiquette, I was [...]
Your business should jet through the commercial landscape like a Ferrari. The only way to get where you’re headed is to pull out all the stops, fuel the engine, and clear the road. A smooth, non-stop ride all the way to the bank should be your goal as a company and making sure your journey [...]