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10 tips to keep your social media easy and fun

By |February 5th, 2016|Marketing|

Social media is surprisingly a very “complex” notion to smaller businesses and, for some odd reason, to MSPs especially.  Why is this?  Not quite sure.  But give the CEO of an MSP control of an online business profile and, suddenly, the internet becomes this abstract, foreign place... “What do you mean by…‘tag’?” “So, if I [...]

2 skills every CEO should encourage their staff to build

By |January 28th, 2016|Executive, Management, Operations|

As a CEO, one of your most valuable assets is your staff—especially when you sell a service.  And the sharper your staff is, the more successful your business will be. Now, I know what you’re thinking… and it probably has a face, a name, and two legs.  In other words, there are members of your [...]

A 4-part strategy to attracting talented employees

By |January 21st, 2016|HR|

You’ve been struggling for weeks to hire a new person.  All the resumes you’ve seen and all the interviews you’ve sat through are mediocre at best… and that’s putting it nicely. No one has jumped out at you as a qualified candidate or good fit, and at this point, you’re tempted to force a fit.  [...]

That sofa is f**king comfortable.

By |January 15th, 2016|Marketing|

Already you’re either offended, disgusted, or shocked, and we’ve only just begun. But what are you going to do?  Call up the owner of CharTec and demand this blog be amended. IMMEDIATELY! Or maybe, you’d like to applaud this written work.  CharTec refuses to fall prey to a society pressured by the movement of political [...]

Charisma can incite mass murder, civil rights, or a signed agreement, Part 1

By |January 8th, 2016|Sales|

Charisma is a powerful thing.  With it, you can rule the world (or at the very least, a small group of gatherers who don’t know any better). Charisma can be used for good—as we saw with Martin Luther King Jr., who openly opposed segregation through nonviolent resistance and passionate public speeches in the 50s and [...]

Who determines your expected level of service?

By |December 16th, 2015|Sales|

Have you ever expected a certain level of customer service from a company but instead, you received something entirely different? Maybe you received customer service better than what you initially expected.  Impressed with the service, you decided to make that company your go-to. Or, perhaps you received customer service that was less than spectacular.  Completely [...]

Mingle like a champ with these two tips

By |December 9th, 2015|Sales|

One key advantage stems from networking—new opportunities.  These opportunities arise from the knowledge and inspiration flowing out of and as a result of the connections you create.  And all of this… is invaluable. However, the question becomes: Can you mingle? Do you have the skill to network with the best of them?  Or, are you [...]

Save your business money with these 3 tips on employee wellness

By |December 1st, 2015|HR|

We are big advocates of promoting employee wellness, and research everywhere—like here, here, and here--indicates that healthy employees are better employees.  And, not only that but promoting employee wellness should save you on employee health and safety costs.  In fact, every dollar invested in health-related incentives should save you nearly $5 in things like workplace [...]

What is Evergreen Content and how do I create it?

By |November 16th, 2015|Marketing|

The first time you heard the term Evergreen Content (which may or may not be right now) you were probably a little thrown off by it.  And if your mind works like mine, then you naturally thought, “When did we start talking about gardening?  I thought this was a conversation about blogs.”  Then you proceeded [...]

Can you be where you are?

By |November 2nd, 2015|HR|

We work and work and work.  And for what?  To work some more?  To say we’ve lived a life to work?  To know we’ve worked as hard as we possibly could? And what’s the point?  To earn money, right?  To be successful, to say we’ve accomplished things professionally, and to make a larger impact in [...]