CharTech Axcient Products

When it comes to backup solutions, you could spend a lot of your precious time researching, installing, and testing, training your employees how to operate and monitor those backups.

So that’s why you should partnered with CharTec to offer you a one-stop solution for all your Backup and Recovery needs. Let us do all the Monitoring, Recoveries, BMR. and give you back your precious time.

Utilizing CharTec and our 100% USA-based Support Engineers , and partnered with Axcient the award-winning and proven leader in Backup Disaster Recovery (BDR) devices and procedures. Working with more than 3,000 MSPs worldwide, Axcient is a trustworthy partner when it comes to protecting valuable business data and continuity.

Get MORE when you Purchase through CharTec


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You don’t have to lift a finger!

  • Remediation & Monitoring by CharTec’s 100% USA-based Support Team

  • No Upfront Cost

  • Unlimited Licensing, or Per-System Licensing

  • Your Hardware or Ours

  • White Label Hardware & Service

  • True Flat Rate including Labor

  • Fleet and Volume Rates Available

  • Pre-Sale Engineering & Sales Consulting

  • 6 or 12 Month Local/Cloud Retention by default

x360Recover Direct-to-Cloud is Here

Hardware-Free BCDR Simplifies Management and Lowers Costs

Business Continuity Without the Local Appliance

Axcient’s new x360Recover Direct-to-Cloud features our best-in-class business continuity and disaster recovery (BCDR), without the cost and complexity of local appliances. MSPs can now address multiple business cases—from local endpoint backup to full cloud-based Disaster Recovery—with a single, affordable, easy-to-use solution. Finally, you can consolidate your BCDR services with one reliable provider and reduce your downtime and costs, while increasing your margins.

Runs in Parallel with Existing Backups

Remember the pain of switching backup vendors? Who can forget!? Expensive hardware purchases, multiple on-site visits to deploy appliances and seed data, and risky cutover windows between the uninstall of the old, and good backups on the new…

Thankfully, the challenges of ‘rip and replace’ are a thing of the past. Axcient designed Direct-to-Cloud to simplify the process of changing over. No hardware means you simply deploy our agent through your RMM tools silently, configure your backup schedule, and then let it do its thing. With chain-free backup, we quickly start backing up data without server reboots or deactivating your existing backup products. Once Direct-to-Cloud is up and running, easily remove other backup agents, and enjoy automatic, reboot-free upgrades from Axcient as new features deploy.

BCDR With Better Margins and No Pricey Appliance

MSPs are up against a variety of challenges including complex and sophisticated cyber-attacks, remote work environments, storage constraints, and high client expectations. As a 100% channel-only solutions provider, Axcient understands how to solve these challenges with x360Recover Direct-to-Cloud (D2C). With D2C, MSPs will see excellent margins from a single solution that allows them to offer fast disaster recovery and business continuity for all of their client types, without the cost and hassle of expensive appliances.

What is Axcient x360Recover?

Axcient x360Recover is the most reliable, flexible and cost-effective business continuity and disaster recovery (BCDR) solution for MSPs and the SMBs they serve. With x360Recover you can comprehensively protect data from cyberthreats like ransomware or risks like accidental deletion with a solution that is simple to deploy and manage.

Delivered as a flexible direct-to-cloud or appliance-based deployment, x360Recover can cover nearly all modern backup and recovery use cases—including appliance, server, and cloud-to-cloud—with a solution built on Axcient’s proprietary Chain-Free backup technology and including features like AirGap, AutoVerify, Virtual Office, and PSA/RMM integration. By eliminating the pains and inefficiencies of chain management, Axcient dramatically simplifies management and can include unlimited data storage and retention by default. Innovative features mean backup integrity is automatically verified, and one or more systems can be virtualized almost instantly. x360Recover delivers an RPO of 15-minutes and an RTO of less than 1-hour.

What is Axcient x360Cloud?

x360Cloud provides peace-of-mind by ensuring that the cloud data used in your organization is backed up, recoverable, and protected.

Protects Microsoft 365 data and provides complete backup and restore for Exchange Online, OneDrive, SharePoint, and Teams.

x360Cloud backs up:

  • Microsoft 365
  • Google Workspace

When you deploy x360Cloud, your critical data is backed up to our encrypted, tamper-proof Axcient Cloud. The Axcient Cloud gives you absolute protection against accidental or malicious data loss. With multiple redundant Axcient Cloud storage and best-in-class encryption, you can rely on 99.999% durability and 99.999% availability.


  • Automated backup of Microsoft 365 and Google Workplace services
  • Granular search and file browser for quick restores
  • Detailed reports, monitoring, and system logs
  • Best-in-class security and compliance


Axcient holds our partners’ data in highest regard. We maintain data integrity and protect partner data through methods that avoid compromise. Our data policies meet the requirements of GDPR (General Data Protection Regulation).

x360Cloud uses military-grade encryption when transporting data over Secure Sockets Layer (SSL) encrypted connections. From the SSL encrypted connections, it routes to an HTTPS stand-alone processes running behind a firewall. Our Server-Side Encryption (SSE) uses at minimum 128-bit SSL (128-bit) in transit and 256-bit Advanced Encryption Standard (256-bit AES) at rest. Stored data is only accessed by applications from behind a firewall.

Maximize employee productivity and mobility with Axcient x360Sync.

A comprehensive sync and share solution with secure share links and local storage options, meaning your endpoint devices, including PCs and Macs, are continuously backed up.

We live in a fast-paced, mobile world. How are your employees accessing and sharing files on the go? File sync technology has made it possible for employees to access and share files from virtually anywhere. Unfortunately, the use of consumer-grade file sync services, such as Dropbox, Microso OneDrive, and Google Drive, jeopardizes corporate data. The cost to organizations that mishandle data varies depending on the industry – but in all cases it is significant. The benefits of file sync technology are great, but consumer-grade file sync services are not appropriate for the workplace. Therefore, it is imperative that organizations adopt a enterprise-grade file sync solution that is both easy to use and secure. x360Sync syncs corporate data, allowing users to access and share critical files and folders from their computers and mobile devices. With x360Sync, users are able to work virtually anywhere.


  • Military-grade security and file access from any device
  • File Server Enablement – the ability to cloud-enable any folder on a machine and map it to a Team Share folder or user account
  • Detailed administrative tools, including reports, alerts, and integrations
  • Backup and restore features for all data


As a CharTec member, you’ll get a discount when you purchase Axcient products through CharTec. What are you waiting for? Save time, save money, increase your MRR, and run a reliable BDR system for your clients. Contact us now for Prices and Special Offers.

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Michael was very courteous and easy to work with. I appreciate the time he spent and things he did to make this as smooth as possible. It was great to work with someone who has an appreciation and genuine interest in great customer service. A+ service.

Alan Feldman, Central PA Technologies, LLC

It is always a pleasure to work with your BDR team! The response is very quick and they are very efficient. They even helped me resolve an access issue on the BDR that was above and beyond the call of duty.

Sanne Steele, TheSoftwareConsultant

Always great service and support!

Matthew Mitchell, TLC Tech, Inc.

Support always responds quickly and gets us our data. They don’t give up until we find what we need!

Ashley Garrison, Computer Masters Plus dba Ionix

Fast response, great communication.

Wayde Erb, Redfire Technology Services

You guys make BDR easy!!

Alisanne Steele, TheSoftwareConsultant

My experience was great because of Justin! He knew of the problem when I reported it the other day. His actions of calling upon the Build Team to obtain the needed Intel information was stellar by both. After having read through the provided materials and with this being the production server, I wanted to touch bases with Justin who gave me the support needed to weather through the start and then SURPRISE prompts. This was an model of GREAT support! I think you get the jist of how I feel.

Don Schenck, Intergrated Data Solutions of FL, LLC

When looking for a Backup and Disaster Recovery appliance, look no further than the herd! We’ve been using the CharTec BDR since July 2013, and the service, features, and safety of the device is truly unparalleled. It works for my technicians and it works for clients, making it a Win-Win for my business! No matter the issue, the CharTec BDR is top-notch!

Dan Edwards, Pact-One