Fixed Price – No unexpected monthly costs. We are not like the other typical BDR providers who nickel and dime you for all additional services.
Control with one platform – CharTec’s BDR service also includes free access to CentralPoint, a multi-vendor backup portal that allows you to see all of your backup devices and servers from a single dashboard.
24/7 Support & More – We go above and beyond support! Your entire BDR solution is also managed and handled entirely by us at no extra cost to you! From daily monitoring to full restoration, we take care of everything.
Fully Managed Service
Let us back you up while you’re backing up!
24/7 US Based Support
Free Up Resources: Installation – Monitoring – Remediation
No-Questions-Asked RMA Policy
No Upfront Cost
Whether you want to keep your own hardware or let us build it for you, our BDR services come with No Upfront Cost.
We’ll Build your Equipment, Even Private Label it for You
Start Your Project, & Worry About Money Later
You don’t have to lift a finger!
Michael was very courteous and easy to work with. I appreciate the time he spent and things he did to make this as smooth as possible. It was great to work with someone who has an appreciation and genuine interest in great customer service. A+ service.
Alan Feldman, Central PA Technologies, LLC
It is always a pleasure to work with your BDR team! The response is very quick and they are very efficient. They even helped me resolve an access issue on the BDR that was above and beyond the call of duty.
Sanne Steele, TheSoftwareConsultant
Always great service and support!
Matthew Mitchell, TLC Tech, Inc.
Support always responds quickly and gets us our data. They don’t give up until we find what we need!
Ashley Garrison, Computer Masters Plus dba Ionix
Fast response, great communication.
Wayde Erb, Redfire Technology Services
You guys make BDR easy!!
Alisanne Steele, TheSoftwareConsultant
My experience was great because of Justin! He knew of the problem when I reported it the other day. His actions of calling upon the Build Team to obtain the needed Intel information was stellar by both. After having read through the provided materials and with this being the production server, I wanted to touch bases with Justin who gave me the support needed to weather through the start and then SURPRISE prompts. This was an model of GREAT support! I think you get the jist of how I feel.
Don Schenck, Intergrated Data Solutions of FL, LLC
When looking for a Backup and Disaster Recovery appliance, look no further than the herd! We’ve been using the CharTec BDR since July 2013, and the service, features, and safety of the device is truly unparalleled. It works for my technicians and it works for clients, making it a Win-Win for my business! No matter the issue, the CharTec BDR is top-notch!