Academy Presenters

CharTec Presenters:

Alex Rogers
CEO, CharTec and ARRC Technology

Alex Rogers is a revolutionary thinker who has significantly contributed to the IT Channel. He is founder and President of CharTec, a “Beyond HaaS” provider that helps technology companies transition to the next level of annuity-based profitability as Managed Service Providers (MSPs). CharTec evolved from Rogers’ experience as CEO of ARRC Technology, his award-winning, multi-million dollar MSP practice which he founded in 1992 with a $300 investment. Alex has been recognized in the industry as a three time CRN Channel Chief, the Best Breakout at IT Nation, and Bull’s Eye’s Innovator of the Year.

CharTec was developed exclusively for IT service providers who support small to medium-sized businesses. The company designed and built the largest MSP training facility in North America as well as creating a “HaaS” program intended to provide custom hardware at no upfront cost to its Partner base of over 1000 companies.

CharTec is continually recognized for its innovation by leaders in the IT Channel. Recent awards include Most Compelling Partner Program at IT Nation (2012/13/14), Best Revenue Generator at IT Nation (2014/15), Inc 500/5000 Fastest growing company, Best in Show at IT Nation (2014/16), and various ASCII partner awards.

Emalee Sugano
Business Strategy Consultant, CharTec

Emalee Sugano currently serves as the Corporate Marketing Manager for ARRC Technology and CharTec. She primarily manages and coordinates all marketing, advertising and promotional staff and activities including market research, analysis and implementation. In addition she develops, monitors and measures annual marketing plans and budgets to ensure the company is meeting its strategic vision within budget. Emalee gained valuable strategic planning experience by teaching Marketing at the University of Denver. She guided nearly 500 students in the development of marketing plans, including conducting SWOT analyses to determine the current situation and critical issues, creating strategic and time-based marketing objectives, and deciding what tactics would best meet marketing objectives within budgetary constraints.

In addition, Emalee consulted for a fina