1. Is the recovery process the same?
    Yes, members will still reach out to support@chartec.net for offsite recoveries.
  2. Is my bill going to change?
    No, all agreements will remain the same.
  3. Will there be any overages?
    For overages incurred by CharTec, no. For overages incurred by the member, yes. Please call 1-866-544-2772 or email support@chartec.net for a more detailed answer.
  4. How can I keep track of my offsite backups?
    Offsites will be visible in CentralPoint.
  5. What’s changing?
    Absolutely nothing for you!
  6. I still have questions. What do I do?
    Reach out to support@chartec.net or call 1-866-544-2772 and we would be happy to answer any questions you may have.