Virtual CharTec Academy
May 11-15, 2020
Things are a little bit different in the world right now…That also applies to the training available to you!
Ever wondered why you sometimes hear about us traveling to Bakersfield, CA? We’re headed to the CharTec Academy, where experts in sales, marketing, finance, and operations train MSPs, IT Service Providers, and people that want to get into those businesses how to be better.
This time around, we want you to go with us – BUT from the comfort of your home office.
CharTec is bringing its Academy content online for FIVE days in May. What’s even better? Whether you’re a CharTec Member or not, you are invited to attend this event at no cost. As a friend of Sandler Partners, we wanted to extend a special invitation to make sure you don’t miss out on this event.
The COVID-19 pandemic is challenging for all of us. You probably have shifted into conservative mode by cutting costs where you can. This likely means that training was on the chopping block. Now it’s more important than ever to train your staff so that you can come out of this crisis ready to recover. Join us online on May 11!
Seats for Academy are usually $895. For this Academy only, CharTec is offering FREE access to all as a gift to our MSP Community during this difficult time! As a friend of Sandler Partners, we want to make sure you don’t miss out!
We know that you probably can’t log in all day every day for 5 days, so we’re breaking up our content into chunks, so you or your staff have concentrated time every day to focus on their subject areas.
Each day we’ll have 3 hours of Sales Content, an hour of Marketing, Finance, and HR content, and 2 hours of Operations content to close out the day. Tune in for every session or only those most relevant to you. Invite your staff to join in and make this an Academy a whole-company affair. Sandler Partners will also be hopping online to share our expertise, as a proud sponsor of the CharTec Academy.
SALES
5 Mistakes that Keep You from Hitting Goals
Sales Accountability in the COVID-19 Era (Keeping Your Sales Team Busy When No One’s Buying)
The CharTec Sales Process
Making Cold Calls Count
When Sales Meets Service
Proper Technology Business Reviews
Hiring a Sales Professional
MARKETING
Facing Your Limits: Time, Money, Desire – Where Should You Spend Your Time Marketing
Preparing for Recovery: How Can You Get Ahead While the World’s Stopped
Should You Be Marketing through COVID-19 and How?
The Guide to MSP Advertising
Marketing: DIY, Outsource or Hire
HR
When, Why and How to Reduce Staff
Engaging a Virtual Employee Culture
Activating Your Leadership Team
Managing Legal HR Minefields
Preparing the After-COVID HR Plan
FINANCE
Introduction to Agreements
Creating Agreements in ConnectWise
Breaking Down the Cost v Tax in Agreements
Auditing the Agreement
Tackling Collections
OPERATIONS
Stepping Up Your Game
Performance Comp Plans (that actually work)
Metrics that Matter: Metrics, KPIs, Exceptions
Defining Your Operational and Financial Metrics
Dispatch/Service Coordination
Technical Discovery
Structuring Your PSA
Scaling Your Business in changing times