You know that feeling you get when you try to talk to non-technical people about technical things? It feels like you’re speaking to a brick wall, except this brick wall has the ability to make things incredibly awkward and uncomfortable. When we speak to our members about business operations, we tend to receive this same [...]
It doesn’t matter if you’re a few months in or going on five years strong, you’re never not building your business. And all this building requires you to wear multiple hats. One minute you’re preparing for a presentation, the next you’re responding to a service ticket, and before you know it, you’re in the truck [...]
As a CEO, one of your most valuable assets is your staff—especially when you sell a service. And the sharper your staff is, the more successful your business will be. Now, I know what you’re thinking… and it probably has a face, a name, and two legs. In other words, there are members of your [...]
Just in case you missed it, this past week we had our processes and procedures filled Operations Academy! Shane Swanson took the stage for what is called around the office "The Shane Swanson Show." One of his most popular sessions is his Power of Process session. In this session, Shane enlisted the help of a [...]
How do you measure success in your business? How do you measure failure? Can you even measure anything? How about your strategy? Is there one? Are you flying by the seat of your pants or do you actually have a game plan? Yes, I know, these are a lot of questions that you hopefully know [...]
We are excited for what we have in store for next week's Operations Academy! All the way from Australia we will have special guest Tim Brewer, who will be talking about everything from Making Projects Profitable, to Scalability, to the Disciplines of Great Operational Leaders. It is going to be two days of action packed [...]
