When looking for a Backup and Disaster Recovery appliance, look no further than the herd! We’ve been using the CharTec BDR since July 2013, and the service, features, and safety of the device is truly unparalleled. It works for my technicians and it works for clients, making it a Win-Win for my business! No matter the issue, the CharTec BDR is top-notch!
The CharTec BDR rocks!!! Had a client go down last week due to hard drive failure and was back up and running within the hour. Thanks to the CharTec team!!!
Like knights in shining armor, CharTec came through for us with their SaaS BDR service. We used our existing hardware with the reliability and support of CharTec. Within two weeks we had 10 SaaS BDRs deployed to our clients. We could finally sleep at night, knowing our clients’ data was never more than a few clicks away.
…I have had two issues that personally involved me over the last month and a half where controller issues or other were causing failed drives on servers. In both cases we failed over to our CharTec BDRs. I used CharTec Members in both remote cities to be my onsite hands. Your tech made it his priority in both instances to be available when the remote hands showed up on my client’s site…my customer stayed up, we received new parts and help and we are all back in business. Happy clients…Happy Snap Tech…We do have a true partner.
