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18 04, 2016

Simple things you can do to engage your current MSP clients

By |2016-10-13T14:11:45-07:00April 18th, 2016|Marketing|0 Comments

Many people like to assert that selling Managed IT Services is in no way, shape, or form sexy.  And to that… we 100% agree.  Tell anyone that you work in Managed IT Services and the only thing they’ll ever think about when they see you is glasses.  It’s inevitable – even if you are a [...]

11 04, 2016

Interviewing is traumatic. True or false?

By |2016-10-13T14:11:45-07:00April 11th, 2016|HR|0 Comments

For a smaller company, hiring a new employee can be a difficult (and terrifying) journey.  It’d be a much simpler process if all you had to do is rub a magic lamp and wish for the perfect candidate.  But, alas, the world is not so simple.  Robin Williams is no longer with us, and Aladdin [...]

18 03, 2016

3 ways to package, spin, and service your MSP better than the competition

By |2016-10-13T14:11:45-07:00March 18th, 2016|Marketing|0 Comments

When it comes to marketing your MSP and selling your services, the simple fact that all MSPs are naturally alike is incredibly painful.  And to make matters worse, with each passing year, more and more MSPs fall out of the sky and scurry around your territory to give you a run for your money. If [...]

8 03, 2016

Here’s how to plan your content strategy

By |2016-10-13T14:11:45-07:00March 8th, 2016|Marketing|0 Comments

Joe Pulizzi is the founder of Content Marketing Institute and author of Content Inc.  In his book, he says that 61% of consumers are more likely to buy from a company if they deliver custom content, 70% of consumers prefer to familiarize themselves with a company through custom content, and 90% of consumers find custom [...]

1 03, 2016

Your go-to guide for inspiring employees

By |2016-10-13T14:11:45-07:00March 1st, 2016|HR|0 Comments

Some companies make teamwork look so simple.  Their employees float into the office riding on unicorns and floating on fields of glitter.  As they flutter to their designated positions, they smile and greet each other, throwing up high-fives and throwing out good vibes. During the day, cheerful chatter and spirited debates can be heard throughout [...]

25 02, 2016

4 simple ways to create a structurally sound business

By |2016-10-13T14:11:45-07:00February 25th, 2016|Operations|0 Comments

It doesn’t matter if you’re a few months in or going on five years strong, you’re never not building your business.  And all this building requires you to wear multiple hats. One minute you’re preparing for a presentation, the next you’re responding to a service ticket, and before you know it, you’re in the truck [...]

19 02, 2016

Give yourself a quick website analysis

By |2016-10-13T14:11:45-07:00February 19th, 2016|Marketing|0 Comments

This past week CharTec hosted the first Academy of 2016, and what was really interesting to us was that most of our marketing sessions were redirected to chats regarding effective websites. In fact, we had a record number of attendees schedule 30-minute sessions during Academy with our Marketing Director and Account Manager to receive a [...]

10 02, 2016

Here’s how to handle mistakes like the boss that you are

By |2016-10-13T14:11:46-07:00February 10th, 2016|HR|0 Comments

If you did a quick search of the phrase “making mistakes”, these are the sort of articles you’ll come across: 40 Things You Learn From Making Mistakes The Magic of Making Mistakes 7 Reasons Why Not Making Mistakes is the Biggest Mistake The Art of Making Mistakes At this point, making a mistake seems rather [...]

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