What we know to be true about the traditional workplace has forever changed… and may never stop changing. We’re involved in what appears to be a never-ending process of establishing new norms and developing different exceptions. And that’s okay. Change is how you, as a person, become better and how your business expands into something [...]
Salespeople can fail at selling for a variety of reasons, but here are some of the top reasons salespeople suck. 1. They’re too arrogant. 2. They bad mouth the competition. 3. They blame the client. 4. They can’t focus. 5. They fail to build up credibility. 6. They fail to engage [...]
As younger Millennials transition into the workplace, older Millennials become more comfortable with what they can and cannot do, and other generations adapt to survive and collaborate with this new generation, three core principles have emerged: Innovation, Competition, and Fairness. As stated by Henry Jackson, the CEO of the Society for Human Resource Management, these [...]
Ask Alex Rogers, CEO of CharTec and ARRC Technology, what surprised him the most about running his own business, and he’ll say that it’s the employees. “When I first started my business, I didn’t expect to feel so thankful for my employees. Their talent. Their dedication. Their spirits. They are the reason my businesses have [...]
When it comes to marketing – both for CharTec and our members – we’re big on marketing tracks. In fact, we usually have multiple marketing tracks running in one year, with each track serving different purposes, at different times, for different audiences. But what is a marketing track and how can you create one? It’s [...]
Recently, someone asked us a question, and it went something like this, Hey, CharTec. We have all these break-fix clients, and we don’t really want to play on that side of the fence anymore. How do we go about converting our current break-fix clients to full-blown managed services clients? Our answer to this question is [...]
The statistics surrounding stress on the job are frightening. No, really. They’re frightening. The following statistics are currently presented on the website for The American Institute of Stress: 80% of workers feel stress on the job 42% of workers say their coworkers need help managing this stress 14% of workers have felt like striking a [...]
There’s lots of buzz around the cloud these days and cloud communications is no exception. But buzz isn’t always an indicator of a business case for technology purchases. Smart businesses are asking what’s driving the rush to the cloud—and they’re getting solid answers. So why are so many businesses moving communications to the cloud today? [...]
Since the dawn of time, psychopathy has been positioned as a negative “grouping of personality characteristics” – the makings of a serial killer or the beginnings of an epic con man. But, in all reality, is psychopathy really such a bad thing? Think about it for a minute. It’s been said that out of every [...]
Over the last few years, there’s been a movement towards Progressive Reduction, where the design of something is gradually simplified for the sophisticated user. The outcome can have a variety of results – like an icon that no longer needs a label or a logo that has been reduced to a quarter of what it [...]
