CharTec Knows Marketing for MSPs Marketing for Managed Service Providers can be fun, though challenging. Some MSP owners are afraid to market their businesses because they just don’t know where to start. They don’t have a list yet, there are way too many tactics out there for them to choose from, and they’re not exactly [...]
Wouldn’t it be amazing if everything we wanted out of our PSA was available out of the box, with no configuration, no glitchy updates, and no troublesome support requests? Unfortunately, that’s just a pipe dream. The good news is MSP owners and former MSP owners have developed tools to make their lives easier, and [...]
MSP owners tend to play a game of ping-pong when it comes to their marketing, testing out different providers until they meet one they think is going to deliver blazing hot leads ready to sign at a mere glimpse of a salesperson even if they completely botch the sales process. Then, when that provider doesn’t [...]
We like new clients just as much as the next guy, but what happens after they come on board is what really pays the bills and keeps our company growing. Over the course of three years, a managed services agreement usually doubles, if not triples thanks to business growth, sideline projects, and a continued [...]
We talk with MSPs and salespeople all day, every day, and we’re hearing two very distinct choruses: “Everything is dead. People are starting to come back to work, but everybody is afraid to buy.” OR “Man, things are crazy. We have 20 projects backed up. This is an exciting time in IT!” If you’re [...]
Cybercriminals like to prey on distracted business owners during situations like our current pandemic. While many businesses are fighting just to stay open, hackers are using this time as an opportunity to breach unguarded data. A quick Google search shows us that, “85% of Managed Service Providers report ransomware attacks as the most common malware threat to small to [...]
If you’ll recall, in last week’s blog, We’re Heading Toward the Light, we talked about some of the issues Managed Service Providers are having, and ways we are overcoming those issues. As always, it is our mission to lead the way by utilizing technology to overcome the challenges our clients face. By using and offering [...]
The first six months of this year have been anything but normal for small businesses across the country. Basically, we just threw our strategic plans for 2020 out the window and hoped for the best. Everything went haywire. Beginning with COVID-19 and the quarantine, then the protests, the riots, closing businesses, and boarding up buildings, [...]
Voice Over Internet Protocol phone systems, or VoIP for short, is a very hot topic in the MSP industry right now. Not only is VoIP technology better than it has ever been, but it is something new that we can offer our clients. Instead of just managing our clients’ in-office phone systems and cellular contracts, [...]
Over the past couple of months, everything has changed. Many of these changes will have ongoing impacts on our industry. As we begin to see MSPs look toward the future, it’s time to take a look at the state of the union, particularly where things stand with technology, communication, and the workforce structure of the [...]
