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6 05, 2013

Breaking Bad (Email Habits)

By |2021-10-28T07:19:00-07:00May 6th, 2013|Vendors|0 Comments

PC World was kind enough to offer a nice list of bad habits we folks in the tech world are often guilty of. When it comes to bad habits, I've usually got most of them, but in this case I'm proud to say that when it came to the section about email etiquette, I was [...]

8 04, 2013

The Death of Working from Home? How One Blogger Hopes This Isn’t a New Trend

By |2016-10-13T14:11:51-07:00April 8th, 2013|Uncategorized|0 Comments

Click for Full Image Working for a technology company has many perks. Probably my personal favorite (besides traveling around the country) is the ability to work from anywhere. While on the road, I work from my smartphone, in my hotel room from my laptop, and in an airport with my MiFi. How about [...]

3 04, 2013

Google+: A Who, What, and Why on the Social Media Platform for Your Small Business

By |2016-10-13T14:11:51-07:00April 3rd, 2013|Marketing|0 Comments

Who is Google+?: A social media platform created by Google to further bring everything that is Google (Docs, Gmail, Etc.) all into one central location. What is Google+?: A social media platform that lets you share updates with followers, customize cover and profile photos, and do pretty much everything you can on other social media [...]

26 02, 2013

Inside the Brain of a Community Manager: Part 2

By |2016-10-13T14:11:51-07:00February 26th, 2013|Marketing|0 Comments

Sculptor: Data, clients, your image; all need sculpting. You must sculpt your image, especially if you're up and coming or you have a lot of competition. People need to be able to not only identify you, but associate you with something good, like good customer service, because it will be an uphill battle if you [...]

22 02, 2013

Have Only One Throat to Choke with Vendor Management

By |2021-10-28T07:34:58-07:00February 22nd, 2013|Sales|0 Comments

When technology is running smoothly, life is good. When technology fails, then the sh*t hits the fan! As an IT support company, you live in the chaotic world of repairing broken technology, and you have developed a coolness under pressure that assures a client the problem will be fixed. Don't take your composure for granted, [...]

19 02, 2013

Inside the Brain of a Community Manager: Part 1

By |2016-10-13T14:11:51-07:00February 19th, 2013|Marketing|0 Comments

So, what is a Community Manager? A Community Manager is, above all else, someone who manages, monitors, and tackles action on behalf of the brand. He or she is the first line of defense and the first view of customer service for the brand. A community advocate, a brand evangelist, a savvy communicator, and a [...]

12 02, 2013

CharTec Business Continuity

By |2016-10-13T14:11:51-07:00February 12th, 2013|Vendors|0 Comments

Your business should jet through the commercial landscape like a Ferrari. The only way to get where you’re headed is to pull out all the stops, fuel the engine, and clear the road. A smooth, non-stop ride all the way to the bank should be your goal as a company and making sure your journey [...]

8 01, 2013

The Evolution of Customer Service: Social Care

By |2016-10-13T14:11:51-07:00January 8th, 2013|Sales|0 Comments

Each day, I do a little research in the morning to see what is going on in the social world. Going through my rounds, I came across an article in the Harvard Business Review talking about “Social Care.” It was a great article that talked about how companies are utilizing social media and their front [...]

2 01, 2013

CharTec Named Business Solutions Magazine Best Channel Vendor for Third Year

By |2016-10-13T14:11:52-07:00January 2nd, 2013|Press Releases|0 Comments

View original post Bakersfield, CA, Jan 02, 2013 (PRWeb.com via COMTEX) -- CharTec, the channel's leading provider of BDR solutions and MSP training, has been selected as a Best Channel Vendor in Remote Monitoring and Management (RMM) by Business Solutions magazine (BSM). In addition to standout ratings in channel-friendliness, CharTec scored a 4.40 out of [...]

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