Cold calling definitely has to be one of the worst sale’s techniques ever invented. Whether it works or not, picking up the phone to call a complete stranger is difficult, nerve-wrecking and stressful. You have about three minutes to introduce yourself, your business and your services, familiarize yourself with the person on the other end [...]
So imagine this, your best sales guy (or girl) comes in and says he finally closed ABC Construction! Bottles of Champaign start to pop, high fives for everyone and the accounting department gets a nice fat check to deposit in the bank! Then reality starts to set in, the sales guy goes to the technical [...]
Much like the Mobile OS Wars in 2009, the Cloud Wars are starting to pick up steam. Google was a long time member of the Apple Board of Directors. Soon after iOS started to explode, Eric Schmidt, CEO of Google removed himself from the board due to a "conflict of interest." As Google further developed [...]
When technology is running smoothly, life is good. When technology fails, then the sh*t hits the fan! As an IT support company, you live in the chaotic world of repairing broken technology, and you have developed a coolness under pressure that assures a client the problem will be fixed. Don't take your composure for granted, [...]
Each day, I do a little research in the morning to see what is going on in the social world. Going through my rounds, I came across an article in the Harvard Business Review talking about “Social Care.” It was a great article that talked about how companies are utilizing social media and their front [...]
When you are selling a product or service for more money than a consumer expects it to be, you'll frequently hear the popular idiom, "That costs an arm and a leg". Why an arm and a leg? It's a reference to the cost of that particular good or service compared with the return their investment [...]
